We are proudly based in New Zealand and ship nationwide!

Most orders arrive within 2–7 business days, depending on your location and courier schedules.

Currently, we ship within New Zealand only, but we are working on international options!

Contact us within 7 days with photos or videos.

We will assess and arrange a replacement or refund if applicable.

Unfortunately, we don’t accept change-of-mind returns.

Please check product details carefully before purchasing.

Yes! All our products are made with safety and durability in mind. Please always supervise children during use.

Some air products include a pump, while others are sold separately; check the product description for details.

Wipe clean with a soft cloth and mild soap, keep dry and store away from direct sunlight or sharp objects.

Each item listing also has Care Instructions available to view and refer back to as needed.

We accept major credit/debit cards and secure online payments via our checkout.

You can reach our friendly team at mygymgear@outlook.co.nz or through our Contact Us page.