4m Air Track

At My Gym Gear, we want you to love your Air Product!

Each Air Track, Air Block, Air Beam and Air Barrel is checked for quality before leaving our facility to ensure you receive it in perfect condition.

Change of Mind

Due to the size and nature of our Air Products, we do not offer refunds or exchanges for change of mind once the item has been shipped. Please choose carefully before purchasing.

Faulty or Damaged Items

If your Air Product arrives faulty or damaged, please contact us within 7 days of receiving your order.
We will happily assess the issue and, where appropriate, arrange for a repair, replacement or refund.

To help us resolve the issue quickly, please provide:

• Your order number

• A brief description of the fault or damage

• Photos or videos showing the issue

Warranty

All My Gym Gear Air Products come with a 12-month manufacturer’s warranty covering faults in materials or workmanship under normal use.
This warranty does not cover damage caused by:

• Misuse or incorrect setup

• Over-inflation or use on uneven/sharp surfaces

• Normal wear and tear

• Punctures or tears from external objects

Returns Process

If a return is approved:

• We will provide you with return instructions and a return authorisation number.

• The item must be returned clean, dry and in its original packaging (where possible).

• Once received and inspected, we will process your repair, replacement, or refund as quickly as possible.

Need Help?

If you have any questions about your Air Product or need support with setup, care, or maintenance, our friendly team is here to help!
Support email: mygymgear@outlook.com

Keep your Air Track, Air Block, Air Beam or Air Barrel in top condition with these simple care tips! Proper care helps extend the life of your equipment and ensures the best performance every time you train.

Setup & Use

• Always place your Air Product on a clean, flat surface free from sharp objects, stones, or debris.

• For outdoor use, place a groundsheet or soft mat underneath for extra protection.

• Inflate using a compatible electric or foot pump only; do not over-inflate. The surface should feel firm but still slightly bouncy.

• Ensure the valve cap is closed tightly before use.

• Use barefoot or with soft, non-marking shoes to prevent damage.

Cleaning & Maintenance

• Wipe down with a soft cloth and mild soap after each use — avoid harsh chemicals or abrasive cleaners.

• Ensure the product is completely dry before folding or storing.

• Check valves and seams regularly for signs of wear or leaks.

• If a small puncture occurs, use the repair kit provided or contact My Gym Gear for advice.

Storage

• Deflate the Air Product completely before folding.

• Store in a cool, dry place, away from direct sunlight or heat sources.

• Avoid leaving the Air Product inflated for long periods when not in use.

• Do not store outdoors or in damp environments.

Safety Reminders

• Always use under adult supervision for children.

• Only one user at a time is recommended for smaller Air Products.

• Do not drag or jump onto the Air Track from sharp or elevated objects.

With a little care, your My Gym Gear Air Product will stay in great shape for years of fun and training!